Castle Hill Academy Castle Hill Academy

A Platanos Trust School


Pastoral Support Team

The Pastoral Support Team at Castle Hill Academy consists of key staff that together provide a range of support and guidance for families.

The team are overseen by Mr Luke Stevens, Family Liaison Officer. Examples of the types of things the team have supported families in include:

  • Personal budget information
  • Finding Nursery/child care provisions
  • Access to specialist organisations and support groups
  • Referrals for support from external agencies
  • Accessing health services
  • Drop ins – designed to support, sign post your concerns and to make friends
  • Parental workshops
  • Administration (form filling)
  • Enrichment activities
  • Support with attendance
  • Adult learning
  • Wellbeing

Together we can support you in many ways, these may include:

  • Listening to your concerns and offering help and advice for individuals and families
  • Supporting with signposting parents/families to other services which are available in Croydon
  • Providing information and help accessing personal budgets
  • Helping with administration tasks i.e. form filling and support around this process
  • Helping to find child care/after school clubs
  • Signposting to accessible after school and weekend activities
  • Accessing specialist organisations and support groups
  • Accessing Health Services
  • Support with transition in to school
  • Arranging drop ins – designed to support you and for you to meet other families
  • Organising parent workshops
  • Or just offering a friendly ear!!

Here are some other organisations we work closely with to support our families:

Place 2 Be

Place 2 Be


Ed Psychs Ltd

Designated Safeguarding Leader


Animal Assisted Therapy

Pet Therapy

Parents In Partnership



Food Bank


Children's Centre

food stop food bank 1 .pdf