Castle Hill Academy Castle Hill Academy

A Platanos Trust School


View document letters/food_stop_food_bank__1_.pdf


 The Pastoral Support Team at Castle Hill Academy consists of key staff that together provide a range of support and guidance for families. The team are overseen by Luke Stevens, Family Liaison Officer. Examples of the types of things the team have supported families in include:

  • Personal budget information
  • Finding Nursery/child care provisions
  • Access to specialist organisations and support groups
  • Referrals for support from external agencies
  • Accessing health services
  • Drop ins – designed to support, sign post your concerns and to make friends
  • Parental workshops
  • Administration (form filling)
  • Enrichment activities
  • Support with attendance
  • Adult learning
  • Wellbeing

Together we can support you in many ways, these may include:-

  • Listening to your concerns and offering help and advice for individuals and families
  • Supporting with signposting parents/families to other services which are available in Croydon
  • Providing information and help accessing personal budgets
  • Helping with administration tasks i.e. form filling and support around this process
  • Helping to find child care/after school clubs
  • Signposting to accessible after school and weekend activities
  • Accessing specialist organisations and support groups
  • Accessing Health Services
  • Support with transition in to school
  • Arranging drop ins – designed to support you and for you to meet other families
  • Organising parent workshops
  • Or just offering a friendly ear!!

Here are some other organisations we work closely with to support our families:


Place 2 Be

Place 2 Be


Ed Psychs Ltd

Designated Safeguarding Leader


Animal Assisted Therapy

Pet Therapy

Parents In Partnership



Food Bank


Children's Centre